15K views · 302 reactions | We've got some lifelong memories from 2018! What was your favourite moment of the year?  #MyHavenDays | Haven | Facebook

We can’t begin to explain how proud we are of our teams, who, since 20th March have dealt with over 200,000 enquiries and helped us earn 10th Best Travel Company for cancellation refunds. That said, we have to hold our hands up where it’s due and acknowledge our process for doing so hasn’t always been as slick as we’d have liked. On behalf of everyone here, we want to say sorry. We know there are still a few refunds outstanding and we’re making our way through these as quickly as we can. Thank y