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  1. What Is CRM (Customer Relationship Management)? | Salesforce

    CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

  2. What is CRM? | Microsoft Dynamics 365

    A customer relationship management (CRM) tool is a comprehensive solution that centralizes, streamlines, and enhances customer interactions across sales, marketing, and service.

  3. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, …

  4. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · • CRM stands for customer relationship management—both a strategy and the software that powers it. • It keeps all your customer info, conversations, and sales tasks in one …

  5. What Is a CRM? And How Does It Help Businesses? - Coursera

    Jul 28, 2025 · CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make …

  6. What Is CRM (Basic Meaning) - appsinsight.co

    6 days ago · Customer Relationship Management (CRM) represents a comprehensive approach to managing interactions between an organization and its customers throughout the entire …

  7. Everything You Need to Know About CRM Software

    Oct 10, 2023 · A CRM is a central database that records customer and prospect interactions. Depending on its capabilities, a CRM can capture conversations or estimate customer …