Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good …

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need …

Configure an Outlook profile to change account settings and data file information.

If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. Select a tab option below for the version of Outlook you're using.

Select the Microsoft 365 or Office product you want to repair and select Modify. Note: This will repair the entire Office suite even if it's just one application you want to repair such as Word or Excel. If you …

A profile is a critical part of your Outlook experience. The profile consists of the accounts, data files, and settings that specify where your email messages are saved.

Dec 6, 2024 · If you are unable to use the GetHelp app or the troubleshooters are not working properly you can use the Outlook Support and Recovery Assistant Command Line Utility.

Note: The Get Help troubleshooters are not applicable to new Outlook for Windows. Check to see if the new Outlook toggle is turned on or off. If it's on, see Troubleshooting Outlook issues.

On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change.