Tech companies that are cutting jobs and leaning more on artificial intelligence are also disrupting themselves.

Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

Data platform vendor Informatica is expanding its AI capabilities as the needs of gen AI continue to increase enterprise ...

Relationship marketing is more than just sending “Happy Birthday” emails or offering loyalty points to your customers. It is ...

Mankiran Chowhan will be responsible for scaling Salesforce’s AI-first CRM offerings, strengthening industry partnerships, ...

Anthropic is nearing a deal to raise between $3 billion and $5 billion in funding, valuing the large language model developer ...

NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

Veeam Software has announced the launch of Veeam Data Cloud for Salesforce, addressing a critical gap in enterprise data ...

Salesforce continues to deliver strong results, highlighted by resilient revenue growth and a committed share repurchase ...

A wave of data breaches impacting companies like Qantas, Allianz Life, LVMH, and Adidas has been linked to the ShinyHunters ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Salesforce CEO Marc Benioff disputes predictions of AI-driven job losses, asserting that AI primarily enhances human capabilities, despite Salesforce' ...