AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

Two years after partnering with OpenAI to automate marketing and customer service jobs, financial tech startup Klarna says it ...

Chris Britt, Chime's co-founder and CEO, told CNBC in 2020 that it would be ready for an IPO within the next 12 months. But in late 2021 markets turned negative on technology as inflation picked up, ...

CEO Nicolai Tangen told Fortune the task of monitoring the risks of its 9,000 investments now takes minutes thanks to its AI.

Now we would like to start the SoftBank Group Corp. earnings results announcement for the fiscal year ended March 31, 2025. First of all, I would like to introduce today's participants. From left, we ...

Artificial intelligence ought to improve a manager’s lot. Administrative tasks and grunt work take up almost a full working ...

As the cost of running artificial intelligence models falls, the land grab in customer support automation has reached a new ...

Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...

Buy now, pay later/shopping service Klarna is one of the companies that have really been going all-in on AI. CEO Sebastian ...

As soon as AI-powered chatbots seemed functional enough, buy now, pay later service Klarna went all in on them, promising to ...

Klarna’s own usage data showed that users interacting with ... A few clicks later, users can place an order and make AI a ...