Last year, the chief executive of Indian technology firm Tata Consultancy Services, K Krithivasan, told the Financial Times that AI may soon mean that there is "minimal need" for call centres in Asia.

Curbside pickup lets your customers make an order online and pick it up at your store, warehouse, or designated pickup ...

The first of this two-part series looks at how limited access to agency expertise may have reduced the likelihood that states ...

The grocer plans to offer delivery services via the e-commerce company’s platform from nearly all of its stores starting early next year.

This blog covers everything you need to know about the eCommerce fulfillment, its process, and the resources to optimize ...

Southwest Gas partners with universities, industry experts and nonprofits to test and deploy technologies that address ...

Shangri-La Traders Hotel in Shanghai becomes the 'world’s first' hotel staffed by humanoid and service robots.

Companies in Europe are redefining customer experience operations with automated, cloud-enabled platforms that unify service ...

In this QuickChat, FleetOwner editorial director Kevin Jones sits down with logistics experts and frontline delivery professionals to explore how smarter routing technology is transforming last-mile ...

Uncover the significance of Medtech’s role in supporting Canada’s health care, addressing shortages through innovation and ...

Sincronía Logística, a Mexican market leader in pharmaceutical logistics, and European drone company Wingcopter have entered a partnership to promote the use of drones for the delivery of medical ...

In effect, delivery has reversed the flow of eaters to food, and remade a shared experience into a much more individual one.