Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of ...

"This is a critical step in our journey to leadership and market disruption," said Sprinklr President and CEO, Rory Read. "The focus today is to make Sprinklr Service customers successful with their ...

The CCaaS market is gaining momentum as enterprises across BFSI, retail, telecom, and utilities seek scalable, cloud-native solutions for omnichannel customer engagement. AI integration is central to ...

The CCaaS market is gaining momentum as enterprises across BFSI, retail, telecom, and utilities seek scalable, cloud-native solutions for omnichannel customer engagement. AI integration is central ...

The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Platforms, Q2 2025 report identifies NICE among the most significant cloud contact center platforms in the market. “The NICE CXone ...

today announced it was recognized as a Leader in The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Platforms, Q2 2025. The Genesys Cloud™ platform received the highest score in the ...