The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Platforms, Q2 2025 report identifies NICE among the most significant cloud contact center platforms in the market. “The NICE CXone ...

today announced that it has been named a Strong Performer in The Forrester Wave™: Contact-Center-As-A- Service Platforms, Q2 2025 report. The report evaluated 10 vendors based on three ...

today announced it was recognized as a Leader in The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Platforms, Q2 2025. The Genesys Cloud™ platform received the highest score in the ...

Omnicom Precision Marketing Group and VML were named as the two leaders in The Forrester Wave: Marketing Creative and Content ...

According to the report, “Sprinklr brings a broad modern platform and a digital attitude to its customer service offerings.” According to the report, “Sprinklr’s vision for customer ...

SAN FRANCISCO, April 10, 2025--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: ...

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Strong Performer ...

According to the report, “Sprinklr brings a broad modern platform and a digital attitude to its customer service offerings.” Sprinklr (NYSE: CXM), the unified customer experience management ...

NEW YORK--(BUSINESS WIRE)--$CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced ...