As it turns out, 911 misdials are often the result of so-called "butt dials" (inadvertent calls owing to a phone being ...

St. Paul police are still responding to 911 calls during a cyberattack in the city, but they don’t have all the technology ...

The temporary system focuses on the area between the Convention Center and nearby hotels, where thousands of extra visitors ...

This new automated call back system will give the caller the ability to help dispatch know if the call was an emergency or an ...

Rochester as a new automated callback system is helping dispatchers manage the wide scale of abandoned emergency calls.

The update aims to replace decades-old systems that were built for landline calls and struggle to keep pace with the growing number of mobile phone emergencies.

An Ask Anthony investigation pushed the issue into the spotlight after a Baker County mother's plea for CPR help went unanswered during a 911 call.

ONSLOW COUNTY, N.C. (WITN) - Getting to emergencies is easier now for first responders in Onslow County with a new program that helps them pinpoint exactly where callers are. The program is called ...

Unlike some of 9-1-1’s other story arcs, the Season 3 tsunami is not a self-contained incident. And that’s a good thing; a ...

The eventual goal is to deploy autonomous drones to every firehouse in the city upon receiving a 911 call, officials said.

A 911 system outage impacted Washington County, Virginia on Thursday morning. According to county administrator Jason Berry, ...