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The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

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While Salesforce's high-growth days might be over, the company has begun a new age of profitability. Read why I remain ...

ServiceNow is adding agentic AI to its CRM platform The company criticized ... ServiceNow is looking to take on industry giant Salesforce with its next-generation CRM platform, enhanced with ...

Joshna has built an impressive career specializing in Salesforce technologies, custom development, and system integration.

In an industry where trust is everything, communication matters. Banks that integrate messaging thoughtfully and securely can ...

Salesforce (CRM), the titan of cloud-based customer relationship management (CRM) systems, has long been a darling of growth ...