Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

In addition, cloud ITSM is frequently employed using a defined processes and framework, and mostly Information Technology Infrastructure Library (ITIL). Moreover, Information Technology Service ...

The company's Project Management Office has been recognised as ‘highly commended’ and runner-up for PMO of the Year.

We list the best ITSM tools, to make it simple and easy to better manage Information Technology Service Management from a single platform. Not every company wants or needs an ITSM tool — in fact, if ...

Appointment strengthens the firm's growing managed services leadership team and expands delivery excellence for state and local government clients ...

Prominently featured in The Inner Circle, LaToya C. James, VP is recognized as an Inner Circle Lifetime Member for her contributions to Driving Transformation and Strategic Growth in Global IT. LaToya ...

Jeffrey Osadebame Elimihe is a banker, technologist and a lecturer. He is the current Chief Information Officer at Zenith ...

Lead the charge in IT operations, where your technical expertise powers business continuity. Is this you? You’re calm under pressure, analytical, and solutions-driven. Whether you’re tackling network ...

Lead the charge in IT operations, where your technical expertise powers business continuity. Is this you? You’re calm under pressure, analytical, and solutions-driven. Whether you’re tackling network ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service graph to automate ITSM.

A tiered approach to security and IT incidents can optimize IT operations and data insights while improving uptime at hospitals — a necessity for quality care delivery.

With the right knowledge, approach and partners, you can have comprehensive visibility without surrendering your strategic ...