Last year, the chief executive of Indian technology firm Tata Consultancy Services, K Krithivasan, told the Financial Times ...

Introduction Choosing the Best customer support outsourcing companies for a SaaS business isn’t just about cutting costs. It’s about uptime, integrations, secur ...

Cisco Germany management board member Detlev Kühne discusses how the technology giant tackled its AI transformation — and his ...

Liberty General Insurance Ltd. celebrated Customer Experience Week 2025, emphasizing empathy and service in strengthening customer relationships. The event featured industry insights and customer ...

Travelers are always on the lookout for time-saving tips, and there is no more important time for a solid travel hack than ...

Shopify and WooCommerce both let you build an e-commerce store without code -- but the user experience is very different. Here’s what I learned from testing these tools.

Your bank's virtual assistant is still pretty limited, but experts say it won't be long before it may start offering you ...

Adani Airport Holdings Limited has partnered with AIONOS to deploy its Agentic AI platform, IntelliMate, across all Adani ...

East Midlands Airport’s Assisted Travel service has won a national award that recognises initiatives that make travel more ...

Secure, company-data-grounded AI assistant handles FAQs, bookings, and lead capture; early adopter Linkflow Capital reports ~40 hours saved per month and ~80% of routine responses automated.

One Facebook creator has filed dozens of small claims lawsuits against in an attempt to fight the company's "broken" payments ...

The challenges of implementing AI agents in retail are less about tech and more about nerves, according to Williams-Sonoma, which moved from concept to live AI agents in under a month.