NEW BRAUNFELS, Texas, May 13, 2025--(BUSINESS WIRE)--TaskUs, Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the world’s most ...

A leading smartphone manufacturer is incorporating cloud AI capabilities in its devices to enrich customer experience with features, such as news and audio recording summaries. The synergies ...

United Arab Emirates, Dubai — Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with Aramex, a global leader ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...

Customer Loyalty: From Reward-Based to Experience-Based Customer loyalty has shifted from being reward-based to experience-based. Today’s customers aren’t just looking for discounts or points ...

Customer Experience Live Intelligence Report 2025 reveals 89% of organizations are investing in AI-powered experiences and predictive analytics as companies move from reactive service to intelligent, ...

Research from PwC has shown that 73% of customers believe that customer experience (CX) is an important factor when purchasing from a company. The experience you provide can sell your products and ...

SPONSORED - In today’s digital-first African market, customer experience (CX) has become a strategic imperative. For brands aiming to win hearts and drive growth, the goal is simple: create a ...

From overseeing escrow accounts to payment processing, subservicers are experts in providing efficient and high-quality experience. Partnering with a specialized subservicer ensures that loan ...

Indeed, the customer experience has become a hot topic in an era where consumers have more control than ever to educate themselves on products and services (87% of retail shoppers do this), as ...

hence more focus on the customer and the customer experience,” says Chad Seiler, consulting industry leader for technology, media, and telecom at professional services firm KPMG. According to ...

There is substantial evidence correlating positive customer experience with business growth. Most customers spend more as a result of a positive customer experience, and more than half of customers ...