The surveys has been mailed to a random sample of households and will include postage-paid return envelopes. Individual ...

Online reviews are an important part of your small business's reputation. It's also important to respond to every review you receive, positive or negative.

The industry is turning to AI to better understand the technology itself, all with the hope of capturing consumer attention.

The story of Vava Group of Companies starts not just with wood and design, but with a foundational desire to impact national progress. At the helm of this transformative journey is Michael Tawadrous, ...

LOUISVILLE, Colo., September 24, 2025--(BUSINESS WIRE)--Alchemer, a global leader in customer experience and feedback technology, today announced the acquisition of Chatmeter, the leading AI-powered ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min A Louisville company ...

Accounting practice management software provider Canopy announced the availability of its new Smart Intake solution, to automate client intake and onboarding, fully embedded in Canopy's platform. The ...

Effective customer complaint forms gather actionable feedback that improves your business. The key is designing forms that encourage constructive criticism and identify specific improvement areas.

On September 27, 2024, the United States Securities and Exchange Commission (SEC) adopted “EDGAR Next,” a collection of rule and form amendments intended to streamline access to, and management of, ...