It's now going to be easier for Oklahoma City police officers to learn about the conditions inside a person's home or ...

Cincinnati police chief criticizes witnesses who watched July 26 street fight without calling for help as expert discusses bystander effect phenomenon ...

As it turns out, 911 misdials are often the result of so-called "butt dials" (inadvertent calls owing to a phone being ...

The update aims to replace decades-old systems that were built for landline calls and struggle to keep pace with the growing number of mobile phone emergencies.

An Ask Anthony investigation pushed the issue into the spotlight after a Baker County mother's plea for CPR help went unanswered during a 911 call.

The eventual goal is to deploy autonomous drones to every firehouse in the city upon receiving a 911 call, officials said.

Rochester as a new automated callback system is helping dispatchers manage the wide scale of abandoned emergency calls.