In a Kansas City budget amendment, the city was given an additional $250,000 for 911 dispatchers. That money will increase call-taker pay and add over a dozen dispatchers to the call center rotation.

PHOENIX — The Phoenix Police Department is getting ready to deploy a new artificial intelligence program to help answer 911 calls ... online reporting or a dispatcher if police need to respond ...

Matthew Dallarosa of the Florida Fish and Wildlife Conservation Commission. Emergency dispatchers answering 911 calls from the accident scene heard “horrific screaming” in the background ...

Matthew Dallarosa of the Florida Fish and Wildlife Conservation Commission. Emergency dispatchers answering 911 calls from the accident scene heard “horrific screaming” in the background, said ...

DAUPHIN COUNTY, Pa. (WHTM) — A Dauphin County 911 dispatcher failed to “appropriately escalate” a call allegedly made by the suspect of the Pennsylvania Governor’s Residence arson attack ...

The 911 dispatcher who took the call from the suspected firebomber of the Governor’s Residence within an hour of the attack should have escalated the call, but didn’t, Dauphin County officials ...

we answer non-emergency lines and we answer what's called administration lines, which is our detectives, officers, things like that, calling in for questions.” To become a dispatcher ...

PENSACOLA, Fla. -- A career academy in Northwest Florida could help alleviate a shortage of emergency dispatchers. WEAR News previously reported that Fort Walton Beach Police are struggling to ...

According to Chatham County, 911 dispatchers at its location have helped with four deliveries of babies since the center opened in September 2023. "We have a 'Tree of Life' on our wall here at the ...

WESCOM Manager Esther Click says the dispatch center serves as both 911 and 411 in Walla Walla, and the expectation for anyone calling — emergency or not — is that someone will answer.

The pilot effort aims to fill critical positions in city departments, starting with 911 dispatch. “I signed an offer from Midland Police Department to work in the dispatch center,” Casbeer said.

For most people on the other end of the line, it’s one of the worst days of their lives. That wasn’t the case for one early morning September 2024 call to the 911 dispatch outside St. Louis.