Harvard Business School professor emeritus James Heskett sums up the insights he’s gleaned in more than 30 years of studying corporate culture.

These fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy. See also “A guide to organization design.” ...

This interview is part of the Inside the Mind of the CxO series, which explores a wide range of critical decisions faced by chief executives around the world. Savvy leaders recognize that a positive ...

War is not a pathology,” says Philip Bobbitt. “War is a natural condition of the state.” In his groundbreaking book The Shield of Achilles: War, Peace and the Course of History (Alfred A. Knopf, 2002) ...

George Bernard Shaw observed that if all the world’s economists were laid end to end, they still wouldn’t reach a conclusion. Although the line sums up a popular view of the dismal science, an ...

Over the last few years, companies in a wide variety of industries have created increasingly senior executive positions in supply chain management. Lucent Technologies Inc., the ChevronTexaco ...

I remember the day I realized the world was getting weird — so strange and unpredictable that conventional approaches to market forecasting would not work. It was an otherwise ordinary day in May 1985 ...

In a 1995 speech, Hugh McColl, Jr. said, “As every school child knows, the dinosaur didn’t survive the Ice Age…. It’s not that he lacked the capacity to evolve. He just didn’t have the time. Unlike ...

A bat and a ball cost $1.10 in total. The bat costs $1 more than the ball. How much does the ball cost? Almost everyone feels the temptation to answer “10 cents” because the sum $1.10 so neatly ...

It has become commonplace to argue that the combination of the September 11, 2001, terrorist attacks in the United States and the conflict in Iraq has forced business strategists to make geopolitical ...

Customer relationship management (CRM) is one of the most widely implemented management concepts of the decade, yet after hundreds of millions of dollars in systems and process investment, most ...

A strong car brand can create significant value in the automotive industry. The price consumers expect to pay for otherwise identical luxury vehicles can vary as much as $4,000, depending on the car’s ...