Destination CRM10d
Brad Birnbaum of Kustomer: AI will be the driving force to move from seat-based to conversation-based pricing
Recently I had an interesting conversation with Brad Birnbaum, CEO and founder of Kustomer, about the re-emergence of the company as an independent customer service platform after being spun out of ...
alleywatch.com4y
Kustomer Acquires Reply.ai to Bring Intelligent Chatbot Capabilities to its Customer Service Platform
Kustomer, the omnichannel customer service management platform, has agreed to acquire Reply.ai, the AI-powered customer service and support platform focused on self-service chatbots. Terms of the ...
Destination CRM10d
Brad Birnbaum of Kustomer: AI Will Lead the Move from Seat-Based to Conversation-Based Pricing
Recently I had an interesting conversation with Brad Birnbaum, CEO and founder of Kustomer, about the re-emergence of the company as an independent customer service platform after being spun out of ...