PayNearMe has introduced its AI-powered Intelligent Virtual Agent (IVA) as part of its strategy to advance and modernize ...

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out on ...

Zoom Communications, whose video conferencing solution became a household name during the Covid era, is now looking set to carve out a niche in the customer experience industry with a virtual agent.

Enterprise applications vendor Unit4 has long been an advocate of what it calls self-driving ERP. This week, it is taking a big step closer to realizing that vision with the roll-out of Ava, its ...