Ticketmaster Secretly Provides Scalpers With Bot Software, Brokers Claim On the defensive for using its own bots to bypass CAPTCHA, two firms file counterclaims against the Live Nation subsidiary.

Fans are finding it harder and harder to score seats to the big event, without shelling out big bucks to a scalper.

In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.

“Verified Fan” fights scalper bots to make those Harry Styles tickets easier to snag—but there’s still room for improvement.

With live events making there way back amid the COVID pandemic, so are ticket bots. Can the BOTS Act help crack down on them?

The bots themselves are becoming easier to deploy, and there is a surge in simpler, more accessible bots, often driven by AI-based tools. These are not the domain of sophisticated hackers alone.