The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every ...

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...

ServiceNow offers technical management support to large IT operations, with a focus on the help desk and ITSM. Its three certification paths will help validate your skills with this rising IT platform ...

The Central Bank of Kenya (CBK) has joined the ranks of globally benchmarked institutions after attaining the ISO/IEC 20000-1:2018 Certification for Information Technology Service Management (ITSM).

LONDON, August 9, 2010 /PRNewswire/ — NTT Europe (http://www.eu.ntt.com/), an ICT solutions partner and subsidiary of NTT Communications (http://www.ntt.com ...

The five-week Purdue Agile Certificate Online Course is a deep dive into the core principles and frameworks of the project management methodology. Developed by subject matter experts in project ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the competitive realm of business, project management is more than just a skill—it's a ...