Strategic implementation processes require the work and attention of employees and managers at all levels within a business, especially when the changes occur in a small business environment. Because ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Standardizing processes is important for a growing business, but few people know exactly how to do this. Most times, what is created is too general or detailed and burdensome and is put on the shelf ...

Educational Technology Research and Development, Vol. 39, No. 1 (1991), pp. 17-29 (13 pages) In two experiments, university students solved kinship problems as they studied family trees or lists of ...

Forbes contributors publish independent expert analyses and insights. DXC Technology, the $14 billion global tech services provider, this month named Brad Novak its next Chief Information Officer. His ...