In 2012, the IAEA published a technical report for establishment and implementation of quality assurance programmes in CT: IAEA Human Health Series No. 19. The report provides guidance on quality ...

Our organization is committed to meet or exceed customer requirements in the areas of performance, quality, delivery, and cost. This includes a commitment to continually improve the effectiveness of ...

The AICPA Auditing Standards Board has approved new quality management standards designed to improve a firm’s risk assessment and audit quality. The ASB voted Thursday to approve three standards, and ...

If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...

The German physicist Wilhelm Röntgen was the first person to discover the potential use of X-rays for imaging in 1895, when he created the radiograph, an image produced by X-rays instead of light. The ...

Contact centers are more than just service hubs—they're where the critical interactions that shape brand perception and loyalty occur. Contact center quality assurance (QA) ensures that every customer ...

In a climate of ever-evolving technology and increasingly more sophisticated products, quality assurance is important for more than consumer safety. Creating a trusted, safe consumer experience is the ...