As a busy small-business manager, you might think you don't have enough time to document employees. But maintaining excellent notes on your subordinates can actually save you time down the line. Your ...

A thank-you note got me my first real job. As a newly minted college graduate with no work experience, I was having a tough time finding my first grown-up gig. I thought I’d never get a break until I ...

It's "thank you" month! Do you know how to write a proper note? — -- If you still haven't written a thank you note for a gift you got last month, you've broken one of the rules of thank-you note ...

I decided to write 100 love notes to my wife. It was a great idea, but it didn't come as easily to me as I would have liked. It's not that I didn't love my wife — I did, and I do — but it was a ...

It is an honor to be asked to be someone’s character reference. But even if you are enthused about helping a friend or colleague out, you might feel a little intimidated by the prospect of putting the ...

Here is a common scene: A supervisor agrees to write your letter of recommendation with one condition—you draft it. Shocker. We, too, were surprised the first time this happened to us. We assumed ...