By Munsif Vengattil and Aditya Kalra BENGALURU (Reuters) -At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans. The ...
Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...
Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...
Amid the ongoing trade war between India and the US, President Trump is considering blocking IT outsourcing to India, claimed Trump aide and far-right activist Laura Loomer. "President Trump is now ...
BENGALURU (Reuters) -At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans. The company, LimeChat, has an audacious ...