HOLYOKE — Holyoke Community College (HCC) is running a free, five-week hotel training program starting Nov. 5 for people interested in jump-starting a career in the hospitality industry. The hands-on, ...

Holyoke Community College is offering a free, five-week hotel training program for individuals interested in pursuing careers in the hospitality industry.

In this article, I share how AI can address the healthcare staffing crisis not by replacing people but by helping clinics do ...

Your dental practice's front desk team serves as the cornerstone of patient satisfaction and practice success. These essential team members shape first impressions, manage daily operations, and create ...

Austin, the friendly front desk agent checking me in at the St. Regis Bal Harbour, probably didn’t know it, but about an hour later I would be joining him and another front agent, Brittany, behind ...