Transparency and trust go hand in hand. You cannot have one without the other, especially if you are trying to win the hearts and minds of consumers online. Compliance serves as the foundational ...

Striking a balance between customer experience (CX) and regulatory compliance often creates more friction for organizations regarding customer onboarding and maintaining existing relationships. As ...

In academic marketing literature, companies are often advised to adopt "customer-centric" approaches, emphasizing customers' needs and wants. In addition, traditional tracts on marketing assume that ...

Imagine if you could get your customers to comply with your requests almost automatically. Sound like a marketer's dream? Well, it's not just a fantasy. Behavioral science shows us that certain ...

Embedding compliance into CRM processes strengthens customer trust and ensures transparent data handling. Leadership commitment and continuous employee training are essential to building a lasting ...

Cloudera’s focus on its hybrid data management model for enterprises is paying off as compliance and complexity in highly regulated industries and government agencies drive its growth. In a ...

ATLANTA--(BUSINESS WIRE)--Alvaria, a leading provider of compliance-first contact center software, announces that it has teamed up with Zoom, a global leader in communication technology, to empower ...

Zapier reports on integrating AI into compliance workflows, emphasizing AI's role in supporting human judgment for tasks like document classification and evidence collection.