The bank said it was experiencing a “technical issue” with a third-party vendor, impacting some account services like deposits and payment processing.

Capital One said an unspecified technical issue was hampering customer account access Thursday, as some users reported issues with direct deposits.

Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.