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Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Joining the generative AI wave, Best Buy has partnered with Google Cloud to introduce a generative artificial intelligence-powered virtual assistant late this summer, the retailer announced Tuesday.

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In the ever-evolving landscape of virtual assistance, I ...

I pushed eight free AI chatbots to their limits, from writing stories to generating images, to build ZDNET's chatbot-by-chatbot guide to help you decide which is right for you.

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In order to stay ahead, businesses often need to adopt new ...

, creating a seismic shift in how healthcare operates. As someone who has worked with virtual assistants for years, I’ve witnessed firsthand how this transformation has opened extraordinary ...

Last year Minnesota launched a groundbreaking new tool for government, an AI-powered virtual assistant that could translate driver and vehicle processes into four different languages. Now, there’s new ...

If you've used your bank's chatbot feature, you've probably entered into the conversation with mixed expectations. When at its best, the chatbot quickly answers your question or performs a ...

Hannah Dixon is a six-figure-earning virtual assistant coach and recruiter. She says it’s important to understand that virtual assistants are business owners, not employees. Dixon says that virtual ...

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