On Tuesday, top executives from Amazon took the stage at Spring Studios in New York City to share updates on the company's devices and services. Unsurprisingly, those updates centered around ...

Amazon sellers in the USA are burning out. Time is slipping. Orders are piling up. Product listings remain unoptimized. Customer messages sit unanswered. Sound familiar? You are not alone. Over 60% of ...

Amazon’s Alexa has integrated a telehealth and virtual healthcare delivery platform by Hellocare into its software, allowing patients to make calls and seek medical assistance from physicians and ...

E-commerce giant Amazon is reportedly facing challenges with its upgraded AI assistant due to technical glitches that are ...

Amazon announced its long-awaited generative AI-powered Alexa Plus today, and it’s one of the biggest updates in the history of voice assistants. It can generate responses instead of simply repeating ...

Amazon's AI chatbot Rufus was announced in February and just became available for all US customers in time for Prime Day.

Posts from this author will be added to your daily email digest and your homepage feed. is editor-at-large and Vergecast co-host with over a decade of experience covering consumer tech. Previously, at ...

Businesses and individuals are continually looking for novel methods to improve customer service, optimize operations and provide individualized experiences in today’s digital world. Chatbots, a ...