Walgreens, San Francisco

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
Cigna and Centene were among a dozen companies that appeared on the initial JPM agenda that have bowed out of the conference.
"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...