News

Data.World's data cataloging and governance technology could help ServiceNow's customers get cleaner data — and more out of ...
At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI ...
The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...
Visa plans to implement the ServiceNow Disputes Management, a dispute resolution system built by ServiceNow with Visa, that ...
ServiceNow’s acquisition of data.world will add a cataloging and governance layer on all the company does with agentic AI, ...
The upcoming ‘Apriel’ model will be able to create agents that make decisions about IT, human resources and customer-service ...
ServiceNow is also expanding its Workflow Data Fabric with new capabilities around powering AI agents and workflows while ...
ServiceNow is adding agentic AI to its CRM platform The company criticized the market for being "outdated" and "overbuilt" AI ...
While Indian IT firms are busy stuffing AI into every earnings call, ServiceNow is out there showing what real AI ...
AI agents are the new hype – and US provider ServiceNow agrees. For CEO Bill McDermott, the future of CRM is clearly ...
The rise of "agentic" AI has yet to boost ServiceNow stock or most software makers as monetization ramps slowly. ServiceNow ...
At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for ...