News

Data.World's data cataloging and governance technology could help ServiceNow's customers get cleaner data — and more out of ...
ServiceNow’s acquisition of data.world will add a cataloging and governance layer on all the company does with agentic AI, ...
At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI ...
The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...
Visa plans to implement the ServiceNow Disputes Management, a dispute resolution system built by ServiceNow with Visa, that ...
Along with the new security-focused AI agents, ServiceNow revealed that it’s expanding its capabilities in risk-based ...
AI agents are the new hype – and US provider ServiceNow agrees. For CEO Bill McDermott, the future of CRM is clearly ...
Bill McDermott, ServiceNow CEO, joins 'Closing Bell Overtime' to talk CRM offerings, AI integration, working with government ...
ServiceNow is adding agentic AI to its CRM platform The company criticized the market for being "outdated" and "overbuilt" AI ...
The upcoming ‘Apriel’ model will be able to create agents that make decisions about IT, human resources and customer-service ...
While Indian IT firms are busy stuffing AI into every earnings call, ServiceNow is out there showing what real AI ...
ServiceNow also announced a way for agents to communicate with others along with its new observability platform.