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Kroger, Consumer Reports

How to use Kroger's 'Make it Right' policy if you're overcharged for sale items

Shoppers at Kroger may have paid more for discounted items than necessary. The Ohio-based supermarket chain Kroger was found to charge full price for over 150 grocery items advertised as on sale due to expired sales labels,

· 26m · on MSN

· 1d · on MSN

Kroger customers overcharged for items on sale, Consumer Reports finds

· 1h · on MSN

Consumer Reports: King Soopers is over-charging an average of 18% on some items

Owners of King Soopers stores overcharging customers, investigation finds

Union officials told Consumer Reports that the pricing errors have “been going on for years” and that Kroger was “well aware of” the issue.

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Kroger accused of overcharging customers on sale items, report finds

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Consumer Reports investigation finds Kroger customers across U.S. overcharged for products

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Investigation reveals pricing errors at Kroger and other grocery chains

Kroger has been testing digital price tags in some stores, which could help fix ongoing pricing issues, saying they offer “better accuracy” for shoppers. The company says it also corrects price mistakes, with a policy called “Make it Right” that lets employees fix errors on the spot.

Opinion

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Let's Make the Price Right

Join CR in our fight to make the price right! Companies should stop individualizing prices to maximize profits at your expense.